Know Before You Go
We know you have patiently awaited an opportunity to escape to the mountain this season! It’s time to put on our winter hats, grab our skis and snowboards and get ready to enjoy some snow days. But we also need to remember to be responsible travelers and take care of all North Lake Tahoe has to offer. As we all continue to adjust our behavior, we want to provide peace of mind and advise you of the additional health and safety measures we’re taking to help keep our guests and employees safe. But we are also counting on you! Tahoe Getaways has compiled some tips and helpful information on how to how vacation safely and responsibly in Lake Tahoe.
Be prepared. Review the Know Before You Go Guide in advance of your arrival.
Bring supplies. Depending on the day, grocery and drug stores may have limited supplies of cleaning products, paper products, and even some food items. Don't spend your precious vacation time standing in lines to get into local grocery stores! We recommend purchasing what you might need prior to your arrival into North Lake Tahoe and bringing it with you.
Pack patience! Understand that all local business have adopted new policies and procedures designed to keep YOU and our residents safe. Expect some delays, come willing to adjust to new circumstances, and spread kindness. For the lastest press release on recreation and resort operations, check out : Welcome to Winter and Safe Ski Operations Plans
What's New for Winter 2020-21 - from Takeout Tahoe to free avalanche clinics, find out how the local business and communities of North Lake Tahoe are preparing to operate safely this winter.
Check out more answers to FAQs here: Take Care in Tahoe.
Tahoe Getaways Stay Safe Initiative
Precautions will be taken whenever possible to limit or avoid in-person staff interactions with guests. Regulations require that we handle non-essential maintenance during home vacancies only. That said, we are readily available to help troubleshoot items, answer any questions, and assist your group during your stay over the phone from our local Truckee office.
Here's what to expect from us:
Personal protective equipment will be provided to all staff; property management staff will wear face masks and gloves whenever entering properties.
All lodging properties will be equipped with disinfecting cleaning supplies for your use throughout your stay, in accordance with CDC guidelines.
Extra-stringent property cleaning protocols will be in place between each guest stay. Among other things, this includes:
Our housekeepers will be disinfecting the home prior to and after your stay with special disinfectants and cleaning solutions approved by the EPA for use against Covid-19 and emerging viral pathogens.
ALL food items (including spices, condiments, etc) are required to be removed from the property, during turn-overs, so come prepared with everything you may need.
If you find something out of place, we encourage you to use the cleaning supplies at the property to sanitize and disinfect to your comfort level.
Our promise is to ensure you that the safety and well-being of you and our teams is our top priority while staying with us. That said, the ultimate responsibility for keeping yourself and your family safe lies with you. A vacation is an opportunity to escape the grind of daily life and to unwind in a place ripe with natural beauty, but we ask that you continue to exercise all precautions you have been taking at home. We are counting on your stewardship to ensure Lake Tahoe continues to be open to visitors.
Please do not travel to the region if you or any members of your group have symptoms of COVID-19, have been in close contact with someone who has symptoms, or are awaiting test results. If you or any members of your party begin to display symptoms of COVID-19 during your stay please let us know right away so we can take extra precautions when servicing your property.
Please follow CDC Guidelines for preventing the spread of COVID-19, such as:
Washing hands often with soap and warm water
Avoiding close contact with people outside of your primary household
Covering your mouth and nose with a cloth face cover when around others
Cleaning and disinfecting frequently touched surfaces often
Monitor your health – Watch for fever, cough, shortness of breath, or other symptoms of COVID-19. Take your temperature if symptoms develop.